At New Age Consulting AI LLC ("we", "us", or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, checkout pages, direct communication, fill out forms, and when using our services.
1. What We Collect
When you fill out our contact form, use our services, complete a checkout/payment, or engage with us via phone/email/videoconference/in person, we may collect:
Your name, email address, phone number, and business name
Billing and payment information (handled securely via Stripe)
IP address and browser information (via third-party tools like Google Ads and Google Analytics)
Project-related information you choose to provide (e.g., business goals, KPIs, files)
We do not knowingly collect data from children under 18.
2. How We Use Your Information
We use your information to:
Process payments and deliver purchased services
Provide strategic recommendations and insights
Communicate with you regarding your account or subscription
Comply with legal, tax, and regulatory obligations
Improve our services, knowledge base, and develop new offerings, including by uploading anonymized client deliverables into our proprietary and secure AI systems for strategy refinement and pattern analysis.
We do not sell or rent your personal information to third parties.
3. How We Store and Protect Your Data
All payments are securely processed by QuickBooks, a PCI-DSS compliant payment processor. We do not process, store, or have access to your full credit card information or bank account details on our servers.
Client documents and project data are stored in secure, access-restricted environments and is not shared beyond New Age employees.
Access to your information is limited to team members who need it to perform services.
4. Third-Party Tools
We may use third-party tools (like QuickBooks, Google Analytics, Notion, Tally, LLMs, and CRM platforms) to provide and improve our services. These platforms have their own privacy policies.
We only work with vendors that follow industry-standard security protocols.
5. Your Rights
You may:
Request access to or correction of your personal data
Withdraw consent for marketing communications at any time
Request deletion of your data, subject to legal requirements